Notice of
Privacy
USES AND DISCLOSURES OF PROTECTED HEALTH
INFORMATION
Authorization
Except for the uses and
disclosures described in other parts of
this notice, Hattie Larlham will not use
or disclosure your protected health information
unless you have signed a written authorization
giving permission. You have the right to
revoke an authorization in writing unless
Hattie Larlham has already taken action
based on the authorization. To revoke an
authorization, you must deliver or mail
the written revocation to the privacy officer
at 9772 Diagonal Road, Mantua, OH 44255.
Uses and disclosures required or permitted
by law
The law permits, and
in some cases requires, Hattie Larlham to
use and/or disclose your protected health
information without your authorization.
Hattie Larlham may use or disclose your
protected health information for:
- Any purpose required
by law.
- Public health activities
(for example, where required for reporting
and/or stopping the spread of disease,
injuries, births and deaths) and for required
public health investigations.
- Reporting suspected
child abuse, neglect or domestic violence.
- Reporting to the Food
and Drug Administration about adverse
events, product defects or to participate
in product recalls.
- Your employer, if we
have provided health care to you at your
employer’s request and it is related
to medical surveillance or a work-related
illness or injury.
- Reporting to a health
oversight agency conducting audits, investigations
or other oversight activities or for civil
or criminal proceedings.
- A court or administrative
ordered subpoena or discovery request.
- To report wounds, injuries,
deaths and crimes to law enforcement officials.
- County coroners, medical
examiners and/or funeral directors.
- Arrangement of an organ
or tissue donation from you or a transplant
for you.
- Military purposes:
if you are a member of the military for
certain limited purposes or for national
security or intelligence activities.
- Your workers’
compensation claim to workers’ compensation
agencies.
When applicable, Hattie Larlham will comply
with state and federal HIPAA laws regarding
use or disclosure of your protected health
information.
Uses and disclosures for treatment, payment
or health care operations
Hattie Larlham will use
and disclose your protected health information
as needed for treatment, payment and health
care operations purposes. The Hattie Larlham
entities will share protected health information
with each other to carry out treatment,
payment or health care operations activities
of the organized health care arrangement.
Business associates
As part of the services
Hattie Larlham provides, it sometimes seeks
the help of outside persons or businesses.
These outside entities help with treatment;
payment and health care operations activities
like providing legal help, accrediting facilities
or auditing records. To obtain their help,
Hattie Larlham often must give them your
protected health information. Before Hattie
Larlham gives any protected health information
to these outside parties, it requires them
to agree to protect the privacy of your
information.
Facility directories
Hattie Larlham does maintain
a directory at some of its facilities. You
have the right, at the time, to register
at the Hattie Larlham Center for Children
with Disabilities to exclude all or part
of your information from a directory and
restrict what part of the information is
given and to whom. Unless you ask to be
excluded or for a restriction at registration,
your name is included in the directory and
your general condition may be disclosed
to those asking for you by name.
Others involved in your care
If you approve, and if
needed, Hattie Larlham may disclose your
protected health information to people (typically
family and friends), who are involved in
your care or in payment of your care. If
you are not available, incapacitated or
have a health emergency, and Hattie Larlham
determines that a limited disclosure may
be in your best interest, Hattie Larlham
may disclose protected health information
with the people involved in your care or
paying for your care without your approval.
In some cases, Hattie Larlham may also disclose
your protected health information to parties
involved in disaster relief to help them
find your family member or other persons
involved in your care or paying for your
care.
Fundraising and marketing
Hattie Larlham may contact
you during its fundraising efforts. You
can ask to opt-out of receiving fundraising
information by sending your name, address
and a written statement to the privacy officer
at 9772 Diagonal Road Mantua, OH 44255.
Hattie Larlham may use your protected health
information to contact you about health
products and services necessary for your
care, about new products and services it
offers and to give you general health and
wellness information.
Services/Communications
Hattie Larlham may contact
you to provide appointment reminders, test
results or other information regarding your
care. You have the right to ask, and Hattie
Larlham will accommodate reasonable requests,
to receive communications about your protected
health information in a different way or
at a different location. For example, if
you want reminders not to be sent to a particular
address, you must make the request and return
it to the privacy officer at 9772 Diagonal
Road, Mantua, OH 44255.
Research
Hattie Larlham may use
and disclose your protected health information
for research purposes. If Hattie Larlham
does not get your specific authorization,
your privacy will be protected by the strict
confidentiality requirements of an institutional
review board that oversees the research
and/or by representations of the researchers
that limit their use and disclosure of your
information.
YOUR RIGHTS
Right to receive notice
You have the right to
receive a copy of this notice on paper even
if you have requested the notice by e-mail
or in some other electronic transmission.
Access to protected health information
You have the right to
copy and/or inspect your protected health
information Hattie Larlham has accumulated.
This request must be in writing and signed.
You can obtain a form from the privacy officer
at 9772 Diagonal Road, Mantua, OH 44255.
For copies of your protected health information,
Hattie Larlham will charge you a reasonable
price per page, postage and for preparation.
Amendments to protected health information
You have the right to
request that Hattie Larlham amend your protected
health information. Hattie Larlham does
not have to meet your request, but will
carefully consider your request. All amendment
requests must be in writing, signed and
state the specifics for the amendment. You
can obtain a form for making the request
from privacy officer at 9772 Diagonal Road,
Mantua, OH 44255.
Accounting for disclosures of protected
health information
You have the right to
get an accounting of disclosures regarding
your protected health information. To get
this accounting, you have to sign and complete
a written form that you can obtain from
and return to the privacy officer at 9772
Diagonal Road, Mantua, OH 44255. It will
not cost anything for one accounting in
a 12-month period, but for each accounting
after one in a 12-month period Hattie Larlham
will charge you a reasonable price per page
and postage.
Restrictions on uses and disclosures
You have the right to
ask for restrictions on certain uses and
disclosures Hattie Larlham makes of your
protected health information for treatment,
payment or health care operations. You can
obtain a restriction request form from and
return it to the privacy officer at 9772
Diagonal Road, Mantua, OH 44255. Hattie
Larlham does not have to agree to any restriction,
but will review it and, if considered appropriate,
will allow the restriction. Hattie Larlham
reserves the right to stop any restriction
at any time by giving you written notice.
You can also stop a restriction by giving
written notice to privacy officer at 9772
Diagonal Road, Mantua, OH 44255.
Our approach to security
Hattie Larlham’s
online giving page is a service provided
by Blackbaud, Inc. This Web site was created
for the purpose of helping non-profit organizations
receive online donations. Blackbaud is committed
to protecting your privacy. Please read
on for more details about Blackbaud’s
privacy policy.
Complaints
If you believe your privacy
rights have been violated, you can file
a written complaint with Hattie Larlham.
You can obtain the form from and return
it to the privacy officer 9772 Diagonal
Road, Mantua, OH 44255. You may also file
a complaint with the Secretary of the U.S.
Department of Health and Human Services
in Washington, D.C. in writing within 180
days of a violation of your rights. There
will be no retaliation for filing a complaint.
Our Commitment To Your Privacy
For more than 45 years
Hattie Larlham has valued the trust of the
people we serve as well as their families.
This trust extends to the online visitors
of Hattie’s Café & Gifts Web site www.hattiescafe.org
and www.hattiescafe.com, extensions of the
Hattie Larlham informational Web site, www.hattielarlham.org.
Information You Supply
Throughout the ordering
process you will be asked to submit personal
information. This information may include
your name, address, e-mail address, phone
number and credit card information. In other
instances, you may provide information about
other people such as, but not limited to,
the name and address of a gift recipient.
Use of Information
Hattie’s Café & Gifts
will use the information you provide either
about yourself or about an intended gift
recipient to process and complete your order.
Once your order has been processed and completed,
this information is not shared with any
organization outside that of the Hattie
Larlham agencies: the Hattie Larlham Care
Group, the Hattie Larlham Foundation, the
Hattie Larlham Research Institute, the Hattie
Larlham Center for Children with Disabilities,
Hattie Larlham Community Services, the Hattie
Larlham Housing Corporation and/or the Hattie
Larlham Incubator, Hattie Larlham companies
or limited liability corporations like Hattie’s Café & Gifts or other Hattie Larlham programs
for commercial gain.
While personal information
like your name, address, phone number, e-mail
address and ordering history may be retained
for our records, personal financial information
is not retained. At no time will Hattie
Larlham, its agencies or programs like Hattie’s Café & Gifts retain your personal financial
information like credit card numbers, beyond
that which is necessary for these aforementioned
companies, organizations, agencies and programs
to responsibly maintain their own financial
records.
Hattie Larlham may find
it of benefit to use personally identifiable
information to improve our marketing and
promotional efforts, analyze site usage,
improve our content and product offerings
and customize our website content, layout
and services. The use of information in
this manner will allow us to improve our
site and better tailor it to meet your interests
and needs.
It is the policy of Hattie
Larlham, its agencies, subsidiaries and
programs to cooperate with law enforcement
inquiries and, where deemed necessary, other
third parties to enforce laws, intellectual
property and other rights. Local and international
law enforcement agents can request and may
receive your personally identifiable information.
Commitment to Information Security
In order to protect your
information from theft or misappropriation,
Hattie Larlham and Hattie’s Café & Gifts
have put in place the appropriate physical,
electronic and managerial safeguards to
protect your personal information. These
safeguards may include the use of passwords,
encryption, firewalls and biometrics to
keep this information secure.
The online shopping section
of the Hattie Larlham, and subsequently
Hattie’s Café & Gifts website, uses
secure socket layers (SSL) to secure your
personal information on the internet. SSL
is the industry standard for secure online
transactions. This type of security ensures
the information you send during the ordering
process is protected during the transmission
of this data to the appropriate billing
and fulfillment departments.
Service Providers
It may necessary, at times,
to provide your information to third-party
service providers that Hattie Larlham or
Hattie’s Café & Gifts has screened
and hired to provide services to the Hattie
Larlham network of companies, organizations,
agencies and programs. These service providers
may include printers, mailing houses or
auditors. These companies are asked to use
this information to carry out the planned
intent of the Hattie Larlham network and
are not authorized to use this information
for commercial or personal profit or gain.
Use of Cookies/Passive Information Collection
In some areas of our website,
it may be necessary for Hattie Larlham to
use cookies to accurately display or provide
you with the information you request. In
some instances, the website may offer certain
features that are only available through
the use of a cookie. Cookies can also help
us provide information which is targeted
to your interests. Cookies are small files
that are stored on your hard drive. Most
cookies are 'session' cookies that they
are automatically deleted at the end of
a session. In some circumstances it may
be necessary to use a 'persistent' cookie.
This type of cookie remains on your computer's
hard drive after a session has ended. Hattie
Larlham may use this information to authenticate
your identity. This type of information
can be used to make your use of our website
more enjoyable. For instance, this type
of information can be used to grant you
access to areas of the website without having
to log in manually each time you visit the
site provided you are a registered user.
The cookie itself contains no personally
identifiable information, but it does pass
an ID to our server which allows us to tie
the cookie to your personal information.
User Names, Passwords and Security
It may be necessary to
provide visitors to the Hattie Larlham website(s)
with a user name and password combination
to safeguard or access their personal information.
If you are provided a user name and password
combination, except as specifically permitted
by this section, you are not to disclose
your user name and password combination
to any third parties nor share it with any
third parties. If you lose control of your
password, you may lose substantial control
over your personally identifiable information
and may be subject to legally binding actions
taken on your behalf.
Customer Satisfaction
Hattie Larlham and Hattie’s Café & Gifts reserves the right to contact
you about your visit to the website or purchase
from the website regarding your satisfaction
with your shopping experience or the product(s)
you purchased.
Fundraising
Unless otherwise indicated,
you may be solicited by Hattie Larlham,
the Hattie Larlham Foundation or Hattie’s Café & Gifts. As a not-for-profit organization,
Hattie Larlham raises funds to ensure the
organization is able to continue to provide
services and supports to children and adults
with mental retardation and developmental
disabilities. The Hattie Larlham Foundation
is a federally recognized, 501(c)3 organization.
As such, the Hattie Larlham Foundation is
a charitable organization that is legally
allowed to raise funds for Hattie Larlham,
any of its companies, organizations, agencies
and programs for the benefit of people with
disabilities. As a constituent of Hattie
Larlham, you have a right to opt out of
these solicitations. Out of respect for
our users Hattie Larlham offers the ability
to 'opt out' or correspondence from our
agency. To 'opt out,' please call, e-mail
or write to the contact person listed below:
Robin Baringer, Database Administrator
phone: 330.274.2272, ext. 3879
e-mail: robin.baringer@hattielarlham.org Limit of Privacy
This privacy policy is
limited only to US residents.
Your Consent
By using this Web site,
or any Hattie Larlham company, organization,
agency or program Web site, you consent
to the collection, submission, dissemination
and/or use of information as described in
this privacy policy. Hattie Larlham reserves
the right to change or add to this policy
at any time.
Last updated April 12,
2007. |
